Privacy Policy

We are House Trader Limited, Advantage Business Centre, 132-134 Great Ancoats Street, Manchester, M4 6DE, Company Registration No. 06894201. At Housetrade.co.uk we take your right to privacy very seriously; the following policy reflects our commitment to confidentiality. We provide the services on this website to subscribing RSLs, Registered Providers, housing associations, property developers and individual sellers to display properties they are marketing for sale. We operate within the Data Protection Act 1998.

Opt In
When you register or use Housetrade.co.uk you will be asked to “opt in” to our Privacy Policy and confirm that you agree to our use of any personal information that we may collect from you as a user of Housetrade.co.uk as set out in this Privacy Policy. By using this site and any services we offer via this site, you are agreeing to be bound by this policy in respect of the information collected about you via this site. If you do not give your consent, you will not be able to use Housetrade.co.uk as we will be unable to provide our services and facilities to you. You can withdraw your consent to our use of your personal information at any time by cancelling your membership of Housetrade.co.uk.

1. Collection of Information
Housetrade collects the details provided by you on registration together with the information we learn about you through your use of the service. We may also collect information about how you use this site including your searches, the properties and pages you look at, the advertisers or partners you contact and the contents of the emails you send to them. Finally, we may also collect information from any correspondence that you have with us. Collectively, we refer to this as "Your Information". We may collect additional information through your participation in any promotions and competitions offered by us. Like all websites, our servers automatically record 'log files' containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used that help us to monitor and improve the service. We cannot identify you from your log files. All of the information we collect or record is restricted to our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you. You can update the personal information that you give us at any time by viewing your 'Edit My Details' page. We will retain 'Your Information' for a reasonable period or for as long as is required by law. Details held by us about a property do not comprise personal data as defined by the Data Protection Act 1998.

2. Storage and Security of Information
We retain access to all personal information that we have collected from you. If we offer or supply a service to you that is provided on our behalf by a third party we may have to pass 'Your Information' to them in order to deliver the service. By using this site you consent to us providing 'Your Information' to the third parties licensed by us to provide such services. If you change your mind about being contacted by these third parties in the future, please email info@Housetrade.co.uk and tell us. If our business enters into a joint venture with or is sold to or merged with another business entity, 'Your Information' may be disclosed to our new business partners or owners. We will not otherwise disclose, sell or distribute 'Your Information' to any third party without your permission unless we are required to do so by law. We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission (unless they are providing services as outlined in the 'How we use the information you provide' section below) and to prevent unauthorised access to it.

3. Subscribers
If you decide to pay for a subscription to access and utilise services we use Sagepay as a payment provider to ensure your security and privacy. No financial information (like credit card details) is known to us.

4. Sensitive Information
Occasionally the selections you make when using our services may indicate information about you that you may regard as sensitive, such as your location. As with all of the personal information you provide us with, be assured that this will only be used in accordance with this Privacy Policy.

5. How We Use the Information You Provide
We use the information we collect to supply our services to you. We also provide information services to relevant third parties, support our own marketing and promotion efforts, keep you informed with information relevant to your interests and collate and analyse information to improve our services. We may also use your contact details to communicate with you. We may contact you by email. If you do not wish us to contact you - you may request us not to do so by filling out an Enquiry, or emailing info@Housetrade.co.uk. Alternatively you can put this request in writing to House Trader Limited, Advantage Business Centre, 132-134 Great Ancoats Street, Manchester M4 6DE.

We may use your information to send you information on Housetrade, the UK property market and special offers or promotions relating to Housetrade. When we send general property market information it may contain links to other sites of interest offering promotion. Demographic and profile data is also collected at our site. This information may be shared with advertisers on an aggregate (de-personalised) basis. In the event that you send us legal documents in respect of a property that contain personal information, by becoming a member of the site you consent to us making available or sending these documents to any third party that requests the documents. In the event that you make an unsuccessful bid on a property and, for whatever reason, the Seller does not complete the sale of his property to the maker of the highest bid or the property does not reach reserve, unless you inform us otherwise, we may pass in your user I.D. and email address on to the Seller so he may contact you.

6. Other Websites
Please note that where we provide links to third party websites that are not affiliated with House Trader Limited such sites are out of our control and are not covered by this Privacy Policy, regardless of whether they use our branding or logo on their websites. If you access third party sites using the links provided, the operators of these sites may collect information from you that could be used by them, in accordance with their own privacy policies. We may use external advertising companies to display advertisements on our site. These advertisements may contain cookies. While we use cookies in other parts of our website, cookies received with banner advertisements may be collected by advertising companies, and we do not have access to this information. Where you have consented, we may also use your Information to contact you with details about any other products or services we or our partners or advertisers offer that may be of interest to you. Where you have consented to being contacted by third parties, we may make 'Your Information' available to them.

7. Children
We do not allow persons who we know to be 18 or younger to become members of Housetrade.co.uk and do not, therefore, knowingly solicit personal information from persons aged younger than 18 or share such information with third parties.

8. General
Your personal information will be held and used by us in accordance with UK data protection legislation. Because of the nature of the Internet, data that is provided by you may pass through any location - including countries outside the European Economic Area (EEA) and by using the site you consent to the transfer of the data.

If you are outside the EEA, you agree to use the data sent to you only for your own purposes and in accordance with the English data protection laws (including the Data Protection Act 1998). Like many other sites, our site uses cookies to keep track of your visit to the site. You can disable this function from your web browser if desired, however, you will not be able to use the site as a logged-in user. We use your IP address to help diagnose problems with our server and to administer our website. Your IP address may also be used to help identify you and your details on our database.

You have a right to access the personal information that is held about you. To obtain a copy of the personal information Housetrade holds relating to you, please write to us at House Trader Limited, Advantage Business Centre, 132-134 Great Ancoats Street, Manchester, M4 6DE, enclosing your name, address, and a cheque for £10 payable to House Trader Limited Ltd. We may change this privacy policy from time to time as we add new services or features or in response to changes in the law or our commercial arrangements.

Any change will take effect once the revised Privacy Policy is available on the Housetrade.co.uk website. Non-registered and registered users of this site can request we provide them with a copy of the personally identifiable information we hold via info@Housetrade.co.uk. You may ask us to make any necessary changes to ensure that such information is accurate and kept up-to-date. We may charge a small administration fee to cover the data search, preparation and delivery.

If you have any queries regarding this Privacy Policy, please write to us at info@Housetrade.co.uk.