Note: Individual Sellers will be subject to an additional set of Terms and fee structure. See Online Estate Agent Terms on Housetrade.co.uk. Housing Associations, RSLs, Registered Providers and Property Developers the fees will vary.
The policy of Housetrade is that all applicable properties advertised on our site should comply with the letter and spirit of the Property Misdescription Act 1991. We believe this policy is important in protecting and promoting the quality of the service we offer to Buyers. The Act provides protection to the general public by requiring those marketing property not to make false or misleading statements about certain 'specified matters' (The Property Misdescriptions (Specified Matters) Order 1992) about or related to the property. We believe an agent can only fulfil their obligations under the Act by personally visiting each property they market.
With regards to RSLs, Registered Providers, housing associations, individual sellers or property developers you confirm and warrant that the details, description, information and any images submitted for publication by Housetrade.co.uk on the site are true and accurate and contain no false statements, misrepresentations or omissions which may mislead any interested parties over the condition, location and availability of the Property or your lawful right to sell it.
All fees quoted by Housetrade.co.uk (See Housetrade Prices) are inclusive of VAT at the prevailing rate unless stated otherwise. All property prices are exclusive of VAT payable (if applicable). Please retain a copy of these Terms and Conditions for your own records.
1.1. Agent means any person, firm or corporate entity primarily in the business of selling or letting residential or commercial properties or land on behalf of multiple unrelated third parties.
1.2. Developer means any person, firm or corporate entity primarily in the business of building or renovating residential or commercial properties.
1.3. Landlord means any person, firm or corporate entity marketing and/or managing property they own for let.
1.4. Owner means individual owner of a property.
1.5. Conditions means these Terms and Conditions of 'Your Membership'.
1.6. "We", "Us", "Our", "Ours" and Housetrade(.co.uk) means House Trader Limited, Advantage Business Centre, 132-134 Great Ancoats Street, Manchester, M4 6DE. Registered in England and Wales no. 06894201 or any entity which is from time to time its holding company, a subsidiary or a subsidiary of any such holding company (within the meaning of section 736 of the Companies Act 1985 as amended at the date of this Agreement) or any successor in business to House Trader Limited.
1.7. "You", "Your", and "Yours" refers to the person, firm or corporate entity who has applied for membership and use of our website.
1.8. Your Client means an Agent, Developer, Landlord or Owner who has instructed You to market property, land or developments on their behalf.
1.9. Our website means Our consumer facing website located at www.Housetrade.co.uk.
1.10. Our Users means visitors to our website.
1.11. User Data means information provided by or derived from our Users and their activities on our website.
1.12. Your Data means all information and any part thereof provided to Us by You either directly or indirectly, including Data supplied or available by way of a URL link, or information provided or displayed on Your behalf by a third party.
1.13. Term means the initial period of Your Membership set out in Our notice to You confirming acceptance of Your application.
1.14. Location(s) means the place(s) that You nominated on Your membership application form and/or added to Your Membership by Us that display Your Data on Our website at which We deem You develop properties, operate, promote or manage Your activities.
1.15. If Your application is accepted by Us, Your Membership means access, only for valid Locations, to those Housetrade.co.uk services appropriate to Your business as RSLs, Registered Providers, housing associations, individual sellers or property developers and visibility/publication of Your Data.
2 Our Obligations to You
2.1. Will provide an internet property listing service for displaying Your Data to visitors to Our website and may also offer You other relevant additional features and services to help manage Your advertising and promote Your membership;
2.2. Will use reasonable endeavours to ensure that, except where We are manually updating Your Data pursuant to Your instructions, updates to Your personal Data provided automatically to Us will appear on Our website within 24 hours of receipt or if You make changes to Your Data via Housetrade.co.uk Content Management System under Your User profile, within 24 hours;
2.3. Will, subject to Your Membership type, use reasonable endeavours to provide access for You to add, amend or remove Your personal Data using Housetrade.co.uk content management system 24 hours a day, 7 days a week;
2.4. Will use reasonable endeavours to maintain the availability and performance of Our website;
2.5. Will maintain the integrity of Your Data but accept no responsibility for checking the accuracy of Your Data and have no obligation to edit or review Your Data, although We reserve the right to edit, review, suppress or remove Your Data if We believe it is inaccurate, inappropriate or in Our opinion contravenes these Conditions or any applicable law in any way. If We have to make changes We will notify You of them within 1 working day;
2.6. Will use reasonable endeavours to ensure that Your Data is not altered in such a way as to misrepresent any of the information contained in it;
2.7. Will notify You of changes to the specification and/or format in which You must provide Your Data at least 30 days in advance, except where changes are essential to the proper operation of Our website, in which case We will notify You as soon as is reasonably practicable;
2.8. Will forward all potential customer enquiries, generated from Our website, to the contact details We have for Your locations as soon as is reasonably practical. In the event of Our failure to do so, We will notify You within 2 working days of becoming aware of such failure;
2.9. Will comply with the Data Protection Act 1998 to the extent that it affects Our business and with any guidance applicable to Our business issued from time to time by the Information Commissioner;
2.10. Will use reasonable endeavours to market Our website to prospective Sellers and Buyers located in the UK;
2.11.1. Web traffic or performance data associated directly with either Your locations or Your Data;
2.11.2. User Data associated with You or with Your Data if the User did not consent to Our use of such data;
2.12. Grant You the non-exclusive right to use Our logo, name and Our website address in any advertising, promotional material and displays in accordance with any instructions that We may issue from time to time and/or display upon Our website and in a manner that does not bring Us into disrepute or misrepresent Your relationship with Us;
3 Your Obligations to Us
3.1. Warrant that You or Your Client primarily operate as an Agent, Developer, Landlord or Owner are providing the services normally associated with those operations and have not or will not, in Our opinion, misrepresent the nature of Your business to Us;
3.2. Warrant that unless You are a Landlord, neither You nor Your Client are dealing as a consumer for the purposes of the Unfair Contract Terms Act 1977, Section 12, as amended and that You have not or will not, in Our opinion, misrepresent the nature of Your business to Us;
3.3. Warrant that Your Data will only include information on unsold property or land appropriate to Your Membership;
3.3.1. Where You or Your Client received the original instruction from a third party at one of Your locations to sell or let such property or land prior to providing it to Us OR
3.3.2. Where You or Your Client have developed or are developing such property or land at one of Your Locations;
For the avoidance of doubt Your Data must not include details of property or land if the original instruction was received, is managed or controlled from somewhere other than one of Your Locations or that You are not properly authorised to market or that is not freely available for sale;
3.4. Warrant that where You provide images to be shown with the property or land You or Your client are marketing, such images are only of the property or land being offered, the occupier lifestyle and immediate locale;
3.5. Will provide Your Data to Us in accordance with any specifications and/or in the format that We specify and in such a way as not to interfere with the operation of Our website, compromise Our Users experience or have a detrimental effect on the quality of Our website;
3.6. Will provide Us with a valid working email address and telephone number for each of Your locations and will immediately advise Us of any changes or technical problems that would prevent Your locations receiving emails or calls (If any of Your nominated contact methods are not capable of receiving Our messages, We will not be liable for any lost business);
3.7. Warrant that; You will comply with all reasonable requests and preferences expressed by Our Users; will comply fully with Your obligations under the Data Protection Act 1998 with respect to personal data We send or make available to You and will not make available any personal data to third parties without explicit consent;
3.8. Will comply and You will procure that Your Client complies with all UK legislation and other regulatory and compliance standards that are applicable to a business of the same or a similar nature to Yours or Your Client’s business within the UK (such as, without limitation, the Estate Agents Act 1979, The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007 and if You or Your Client or both (as appropriate) operate outside the UK, within that jurisdiction as well;
3.9. Will act and You will procure that You or Your Client acts in accordance with the best professional practice of a supplier with experience and expertise in carrying on business in the same or similar area of business as Yours or Your Client’s business, within the UK and if You or Your Client or both (as appropriate) operate outside the UK, within that jurisdiction as well;
3.10. Will ensure that You and Your Data comply with all UK legislation (such as, without limitation, the Property Misdescription Act 1991, The Housing Act 2004 and The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007) that applies to the marketing of property or land and any other regulatory and compliance standards that may from time to time apply in respect of You and Your Data, regardless of whether such legislation directly applies to You;
3.11. Warrant that You have good title to Your Data and that Your Data; is accurate, relevant and complete; is of a professional and inoffensive nature; is to the best of Your knowledge free from known viruses, disabling programs and devices; is not in breach of any obligations of confidentiality or privacy; is not being displayed against the wishes of whom You or Your Client acquired it; does not include details of Your commission, fees, specific comparisons with third parties who We perceive to be competitors of You or Your Client, any links or references to any website or any other information that is specifically excluded by these Conditions or that We deem to be inappropriate to Your Membership;
3.12. Warrant that when reproduced or published by Us, Your Data will not; breach any contract; fail to comply with any applicable law or regulation; infringe any copyright, trade mark, intellectual property or any other personal or proprietary right of any person, firm or corporate entity; render Us liable to any claim whatsoever; and that You will indemnify Us against any resulting third party claim, legal action or penalty should Your Data not meet these Conditions;
3.13. Will use reasonable endeavours to update Your Data to ensure that it is and remains correct including but not limited to any alterations to prices and availability and the display of any data provided under The Energy Performance of Buildings (Certificates and Inspections) (England and Wales) Regulations 2007. Where there is a material change or update of Data, You will ensure Your Data is amended accordingly within 1 working day;
3.14. Will use all reasonable endeavours to help Us identify and remedy unauthorised copying and storage of Your Data;
3.15. Will use, and will procure that Your Client uses reasonable endeavours to respond to emails sent to Your locations on the day of receipt if that day is a working day and in any event by noon the following working day;
3.16. Will use, and will procure that You or Your Client uses reasonable endeavours to respond to telephone calls to Your locations within 2 working hours of receipt and in any event by noon the following working day;
3.17. Will make all payments due to Us pursuant to Our charging structure, as notified from time to time, promptly in accordance with Section 5 below;
3.18. Acknowledge and agree that We may enter into agreements with third parties whereby Your Data can be published or accessed through mediums not belonging to Us and/or through channels other than Our website;
3.19. Will seek Our written approval of any material (except those referred to in Condition 2.12 or We explicitly licence You to use or publicly available data) that You intend to use in Your business or publicise that contains data sourced from Us or references Your relationship with Us and in any case will only use such material in accordance with Conditions 3.8 – 3.10;
3.20. You warrant that You will not without Our written permission directly or, in Our opinion indirectly, sell on or provide access to the services and features of Your Membership to third parties.
4.1. Your Membership is subject to these Conditions to the exclusion of all other Terms and Conditions express or implied and any variation to the conditions of Your Membership (other than as described in Condition 4.2) shall have no effect unless expressly agreed in writing and signed by an authorised senior representative of Us.
4.2. The current version of Our Terms and Conditions in all variations (as posted on Our website) will apply at all times to Your Membership and will supersede all previously published conditions of membership.
4.3. Where You purchase, use or access Products or Services from Us, or from partners supplying such products and services on Our behalf, any associated Product or Service conditions, including those of Our partners, shall form part of Your Terms and Conditions of membership.
4.4. You acknowledge that You have not relied upon any statement or representation made by Us when applying for membership of the Housetrade.co.uk services unless expressly set out in these Conditions or subject to Condition 4.1.
4.5. If any provision contained in these Conditions is for any reason held to be invalid or unenforceable in any respect, that invalidity or unenforceability will not affect any other provision of these Conditions and these Conditions will be construed as if that invalid or unenforceable provision had not been contained herein.
4.6. No application for membership of Our services placed by You will be deemed to be accepted by Us until We confirm Your Membership. We are not obliged to accept any application for membership by You nor give You reasons for declining or terminating Your Membership.
4.7. No forbearance or delay by either party in enforcing its respective rights will prejudice or restrict the rights of that party, and no waiver of any such rights or of any breach of any Condition will be deemed to be a waiver of any other right or of any later breach.
4.8. We may immediately terminate Your Membership on notice to You if You enter into any form of insolvency including without limit liquidation, bankruptcy, receivership, administration or You are unable to pay Your debts as and when they fall due, or anything analogous to the foregoing occurs in any jurisdiction.
4.9. We may immediately terminate or suspend without notice Your Membership if We believe You are in breach of any term, condition or warranty in these Conditions.
4.10. If at any time We have reason to doubt Your ability to comply with any term, condition or warranty in these Conditions, We will give You notice and reserve the right to; refuse Your application for Membership; immediately suspend or terminate Your Membership; audit Your processes, property details and practices and charge You for Our costs and time in doing so;
4.11. If when compared with the majority of Our other members, Your Locations market or Your Data includes high volumes of property or land and/or Your properties or land are spread over a wide geographical area or We believe Your Data includes details of property or land not from one of Your Locations, then in accordance with any guidelines that We may set and communicate to You from time to time, We reserve the right to charge You for additional locations or in a manner We deem equivalent to Your volume or to charge You on a per property basis.
4.12. Conditions 4.12 – 4.16 set out Our entire financial liability (including any liability for the acts or omissions of Our employees, agents and sub-contractors) to You in respect of any liability of Us arising as a result of or in connection with Your Membership.
4.13. All warranties, Conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these Conditions.
4.14. Nothing in these Conditions excludes or limits Our liability for death or personal injury caused by Our negligence or for Our fraudulent misrepresentation.
4.15. Subject to Condition 4.12, We will not be liable to You for:
4.15.1. Any indirect, consequential, special or punitive loss, damage, costs and expenses;
4.15.2. Loss of profit;
4.15.3. Loss of business;
4.15.4. Loss of reputation;
4.15.5. Depletion of goodwill; or
4.15.6. Loss to damage or corruption of data.
4.16. Subject to Condition 4.12, Our total liability to You under or connected with Your Membership shall not exceed a sum equal to 125% of the fees attributable to the 90 day period of Your Membership prior to the claim arising.
4.17. A person, firm or corporate entity who is not a party to the agreement for membership between You and Housetrade.co.uk has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Conditions but this does not affect any right or remedy of a third party which exists or is available apart from that Act.
4.18. We will not be held liable if events outside Our control prevent Us fulfilling Our obligations to You.
4.19. These Conditions and Your completed membership form when accepted by Us contain the whole agreement between You and Us relating to Your Membership and supersedes all prior agreements, arrangements and understandings between You and Us relating to Your Membership.
4.20. We retain the right at any time during the course of Your Membership to vary these Conditions and We will give You prior notice by email to Your locations of any such variation. You may subsequently terminate Your Membership by giving 30 days notice in writing to Us if the changes to the Terms and Conditions materially and adversely affect You and Your business.
4.21. Your Membership will continue for the Term and, subject to these Conditions, shall continue thereafter unless or until terminated by either You or Us. In instance of organisations or businesses this will require prior written notice of at least; 30 days Or 1/3rd of the Term of any fixed term agreement You have with Us in the absence of any other specified notice period, whichever is the greater. The final day of Your Membership must coincide with the last day of a calendar month.
4.22. You must give notice as per 4.21, for each Location You wish to remove from Our website, except where You or Your Client are a Developer, You or Your Client do not provide Your Data automatically to Us and the Location is a ‘site sold’ completed development, in which case 14 days notice is required. You agree that We may perform such checks as necessary to verify the development is completely sold.
4.23. Upon termination of Your Membership for any reason, You will pay all sums due to Us at the date of such termination. We will not make any partial or full refunds for products or services You have paid for prior to termination. DISTANCE SELLING REGULATIONS Clause 8(3) of The Consumer Protection (Distance Selling) Regulations 2000 states that the statutory cancellation (cooling-off) period of 7 days for services purchased over the internet, does not apply where performance of that service has already commenced with the customer's agreement.
Furthermore due to the digital nature of the fees no automatic right of refund or cancellation exists after a service has been utilised and deemed to have been purchased by you in accordance with Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000.
Our online payment facilities are designed to activate your public advertising automatically (after authorisation of payment) and therefore, by making a payment for classified advertising on this site you signify your agreement to the advertising service commencing IMMEDIATELY and that the standard cooling-off period does not apply as per clause 8(3) of the Regulations.
4.25. These Conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes arising in respect of Your Membership will be submitted to the exclusive jurisdiction of the English Courts. Judgment may be enforced in any court of competent jurisdiction and You and Housetrade.co.uk waive any right to object to the exclusive jurisdiction of the courts of England and Wales.
4.26. If You or Your Client are advertising multiple properties similar in price or type, We reserve the right to group them into one advertisement.
4.27. We retain the right to edit, suppress, remove or amend any links or similar to third party sites, documents or associated data if, in Our opinion, the operation of such links will adversely affect in any way the performance of Our website or the user experience of using Our website.
4.28. We may assign, sub-contract or transfer Our rights and obligations to any entity within House Trader Limited at any time. You agree that You may not assign, subcontract or transfer any of Your rights or obligations under this Agreement without the prior written consent of Housetrade.co.uk. You shall remain liable to Housetrade.co.uk for any breach of this Agreement by Your assignees, sub-contractors or transferees.
5 Payment Terms
5.1. If Your Membership is accepted, for the duration of the Term and thereafter You will pay Our membership charges for the Housetrade.co.uk Services You select and use, see Housetrade Prices. After expiry of the Term, Our charges may be varied from time to time subject to Us providing prior notice to You of the date the change will take effect. Further, without prejudice to any of Our other rights in these Conditions, where Your Data does not comply with Condition 3.3 or does not in Our opinion originate from one of Your Locations, You will also pay Us for the equivalent Housetrade.co.uk services You have used or are using and for any additional locations We deem appropriate at Our then prevailing prices.
5.2. You can make payments to Us by the payment gateway on the website and those payments will be made in accordance with Conditions 5.2 – 5.6 (as applicable).
5.3. Unless otherwise specified, invoices will be raised in advance.
5.4. If You pay Us by credit card, We will charge Your nominated credit card in advance of the period to which the payment relates.
5.5. If We invoice You under whatever circumstance, unless You tell Us within 10 days of any mistakes, We will deem the invoice amount agreed and must receive payment within 14 days of the date of the invoice.
5.6. If We are unable to charge to Your credit card, or You have not paid Our invoice within the credit terms, then We may charge You interest on Your outstanding balance at 3% above the prevailing base rate of The Royal Bank of Scotland Plc per month. We also reserve the right to immediately remove Your Data and Your locations from Our Website and suspend Your Membership. Whilst Your Membership is suspended You will continue to accrue charges at Your prevailing rates. Unpaid invoices will be referred to Our debt collection agency and We or they may share Your payment history and default with other companies which may subsequently affect Your credit record and ability to secure credit.
5.7. Should Your Membership cease and subsequently You wish to rejoin, You will be charged at Our then prevailing prices.
5.8. If you choose to 'Make an Offer' you will have to lodge a commitment desposit with your solicitor/conveyancer (in pounds sterling in the form of a cheque or banker's draft made payable on an approved financial institution) for your maximum offer amount. In utilising the 'Make an Offer' facility you will still have the same assurance of the validity of a Buyer's offer and the Buyer and Seller will be due to pay the fees associated with the sale type, see Housetrade Prices. Then the standard procedure will be undertaken by the Buyer's and Seller's solicitor/conveyancer in the steps to complete the sale.